If you’re thinking about listing your home on Airbnb, there are a few things you want to keep in mind so you can ensure you’re bringing in adequate revenue and benefiting from this venture.
Nobody likes someone who stretches the truth, especially when people are putting their trust in your listing on Airbnb. Make sure your photos are updated and your descriptions align with what guests will walk into on check-in day.
If guests have questions prior or during their stay, try to be timely with attending to their needs. Consider sending an email ahead of time recommending places to eat, activities to do in the area, and other information you think will benefit them.
This is especially important if guests are coming from far away or for a long period of time and have a lot of luggage with them. Try to accommodate needs like an early check-in, because this could make or break a good review down the line!
Make necessities easily accessible
Guests don’t want to be searching high and low for things like the Wi-Fi password, bath towels, extra toilet paper, and anything else needed to have a relaxing stay. Make sure these essentials are in a place that’s easy to find.
Leave instructions for checking in and checking out
In your initial email, you should clearly state the protocol for how to enter your home—if an electronic code is involved, where the key is, and what time is suitable. If guests are coming off of a plane or arriving after a long drive, they don’t want to be standing outside wondering how to get in because directions weren’t laid out for them.